1. Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email after placing your order, and a second email once your order has shipped.

• In case of delays (due to high volume or supply issues), we will notify you by email.

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2. Shipping Rates & Delivery Times

We offer both domestic and international shipping. Shipping costs are calculated at checkout based on your location and chosen delivery method.

Note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.

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3. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
You can track your order directly through the link provided or by visiting the carrier's website.

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4. International Shipping

• We ship to most countries worldwide.

• Customers are responsible for any customs duties, taxes, or import fees required by their country.

• Delays due to customs are beyond our control.

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5. Incorrect Shipping Information

Please ensure your shipping address is accurate.
We are not responsible for:

• Orders shipped to incorrectly provided addresses.

• Lost or undelivered packages due to customer error.

If you notice a mistake in your shipping details, contact us immediately at support@spstore4u.com.

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6. Lost or Stolen Packages

Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen items.
Please contact the shipping carrier directly for assistance. If needed, we’ll help initiate a claim on your behalf.

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7. Questions?

If you have any questions about your shipment, please contact us:

📧 Email: support@spstore4u.com
📍 SP STORE4U LLC
30 N Gould St Ste R, Sheridan, WY 82801